Tender timeouts all over the map. No escalation logic. Spot-quote fire drills.
When tendering isn’t standardized, covering a load becomes a phone tree. Timeouts range from an hour to two days depending on who set them, there’s no consistent escalation, and spot quotes get handled by phone with no data left behind. Every one of those inconsistencies costs you — slower cover times, worse acceptance rates, and no negotiating history to fall back on.
What we do. We standardize the tendering policy across your business: consistent timeouts, defined tendering rounds, and auto-escalation so the system moves a load down the carrier list without someone babysitting it. We align carrier selection settings and profiles so the optimizer and tendering engine behave predictably, and we make spot handling a controlled path rather than an off-system workaround. The result is a before-and-after you can measure — cover time and acceptance rate you can actually report on.
Engagement shape. Tendering standardization is a focused, roughly 4-6 week fix with a measurable before-and-after, not an open-ended engagement.
Why us. Our founders have configured tendering profiles and carrier selection across large, multi-business-unit landscapes — Wes Hayden’s 18+ years in SAP TM include exactly this standardization work at enterprise scale. Senior, onshore.