FSDs that won’t post. Accruals that don’t match. Disputes settled by email.
When freight settlement isn’t working, the pain lands squarely on finance: accruals nobody trusts, month-end that drags, and carrier disputes resolved in inboxes and spreadsheets instead of in SAP. If AP is settling freight by email, your TM isn’t done — it’s just live.
What we do. We rebuild the settlement chain end to end — Freight Settlement Document to Service PO to Service Entry Sheet to invoice — as a clean three-way match. We set the tolerances finance actually agreed to, define the auto-approval rules so clean charges post without a human, and route only the real exceptions to people. We fix the posting logic into FI and CO so accruals reconcile, and we make month-end close a process instead of a fire drill. Where charge determination is the root cause, we go back to the charge management and calculation setup rather than patching symptoms downstream.
Engagement shape. Most settlement repairs begin with the same two-week fixed-fee triage to confirm root cause, then a scoped remediation of the settlement chain. Scoped by the job, senior-only.
Why us. David Elish brings 28+ years in SAP and led a $110M, 32-plant, 60-DC implementation delivered on time and under budget — settlement and finance integration at real scale. 100% onshore.