Case study: standardizing transportation on SAP TM for a global consumer goods manufacturer
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The situation. A consumer goods manufacturer operating in [NUMBER] countries ran transportation on [LEGACY SYSTEM / LE-TRA / spreadsheets], with [NUMBER] carriers, [NUMBER] shipping locations, and an annual freight spend of roughly [$X]. Planning was manual, tendering ran over email and phone, and freight settlement depended on invoice-by-invoice reconciliation.
Before. Custom transportation processes at each site. Freight settlement exceptions on [X%] of carrier invoices. Carrier onboarding took [X weeks]. No shared visibility between planning, execution, and finance.
What we did. Led SAP TM design and deployment across a multi-site transportation network: standardized planning and tendering processes, configured charge management and freight settlement against real carrier agreements, integrated [NUMBER] carriers via EDI and portal, and built the cutover and hypercare plan. [ROLE DETAIL: e.g., design authority for the TM workstream inside a larger S/4 program.]
After. Standardized TM planning across [NUMBER] sites. [X%] of carrier invoices now settle automatically or within tolerance. Carrier onboarding down to [X days/weeks]. Tendering acceptance rates improved by [X%]. A documented support model the internal team runs without outside help.
Client name withheld under confidentiality. Details available in conversation where permitted.